At Outmazed Tourism, we strive to provide the best possible service and experience for our customers. We understand that plans may change, and we offer a transparent cancellation policy for our services.
Customers must submit a cancellation request within the specified timeframes based on the type of service booked:
• Private Jet Services: Cancellations must be made at least [12 hours/7days] before the scheduled departure time to be eligible for a refund.
• Luxury Travel Packages & Hotel Bookings: Cancellations must be requested at least [12 hours/7days] before the check-in date.
• Other Tourism Services (Excursions, Yacht Rentals, etc.): Cancellations must be made at least [12 hours/7days] before the scheduled service date.
1. Refund Eligibility:
Cancellations made within the allowed timeframe may qualify for a full or partial refund, subject to our terms and any third-party supplier policies.
Late cancellations or no-shows may result in a non-refundable charge.
2. Processing Time:
Refunds (if applicable) will be processed within [7 days] to the original payment method.
Customers will be notified via email once the cancellation request has been processed.
3. Non-Refundable Bookings:
Certain bookings, such as last-minute reservations or promotional offers, may be non-refundable. These conditions will be clearly stated at the time of booking.
4. Cancellation Due to Unforeseen Circumstances:
If a service is canceled due to unforeseen circumstances (e.g., extreme weather, operational issues, or force majeure events), customers may be offered an alternative service, rescheduling, or a refund as per company policy.
How to Request a Cancellation:
To cancel a booking, please contact our customer support team via:
Email: support@outmazedtourism.com
Phone: +97142235534
Live Chat: Available on our website
For any further assistance, feel free to reach out to us.