Cancellation policy of OutMazed® Tourism

At Outmazed Tourism, we strive to provide the best possible service and experience for our customers. We understand that plans may change, and we offer a transparent cancellation policy for our services.

Cancellation Timeframe

Customers must submit a cancellation request within the specified timeframes based on the type of service booked:

• Private Jet Services: Cancellations must be made at least [12 hours/7days] before the scheduled departure time to be eligible for a refund.

• Luxury Travel Packages & Hotel Bookings: Cancellations must be requested at least [12 hours/7days] before the check-in date.

• Other Tourism Services (Excursions, Yacht Rentals, etc.): Cancellations must be made at least [12 hours/7days] before the scheduled service date.

1. Refund Eligibility:

Cancellations made within the allowed timeframe may qualify for a full or partial refund, subject to our terms and any third-party supplier policies.

Late cancellations or no-shows may result in a non-refundable charge.

2. Processing Time:

Refunds (if applicable) will be processed within [7 days] to the original payment method.

Customers will be notified via email once the cancellation request has been processed.

3. Non-Refundable Bookings:

Certain bookings, such as last-minute reservations or promotional offers, may be non-refundable. These conditions will be clearly stated at the time of booking.

4. Cancellation Due to Unforeseen Circumstances:

If a service is canceled due to unforeseen circumstances (e.g., extreme weather, operational issues, or force majeure events), customers may be offered an alternative service, rescheduling, or a refund as per company policy.

How to Request a Cancellation:

To cancel a booking, please contact our customer support team via:

Email: support@outmazedtourism.com

Phone: +97142235534

Live Chat: Available on our website

For any further assistance, feel free to reach out to us.

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